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There has been a remarkable upsurge of debate about increasing inequalities and their societal implications, reinforced by the economic crisis but bubbling to the surface before it. This has been seen in popular discourse, media coverage, political debate, and research in the social sciences. The central questions addressed by this book, and the...

1. Introduction - Managing People in the Contemporary Context 2. The New Social Context of HRM 3. The New Economic Context of Human Resource Management 4. Changes to Organizations 5. The Changing Role of HRM 6. Technology and e-HRM 7. HRM across National Boundaries 8. Promoting Equality and Diversity 9. Corporate Social Responsibility 10. Talent...

The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back. The highly motivational 'in a...

The ability to manage a project successfully is crucial to anyone who wants to advance their career. Written by Martin Manser, a leading expert on project management as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to run a project successfully from start to finish. The highly...

The ability to understand marketing is crucial to anyone who wants to advance their career - whether or not they actually work in marketing. Written by Eric Davies, a leading expert on marketing as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to ensure your products or services are...

The ability to sell products and services successfully is crucial to anyone who wants to advance their career. Written by Christine Harvey, a leading expert on selling as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to achieve profitable sales. The highly motivational 'in a week'...