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In the second edition of this best-selling practical text, Neil Gopee and Jo Galloway focus squarely on the essential leadership and management skills that newly-qualified health and social care professionals need to develop early on in their careers. Drawing on the most up-to-date policies and professional regulations, and with an emphasis on the...

The practices of revenue management and pricing analytics have transformed the transportation and hospitality industries, and are increasingly important in industries as diverse as retail, telecommunications, banking, health care and manufacturing. Segmentation, Revenue Management and Pricing Analytics guides students and professionals on how to...

For undergraduate and graduate courses in technology strategy, management of innovation and technology, technology entrepreneurship, and engineering management. This book emphasizes how the future manager or entrepreneur can use strategic management of innovation and technology to enhance firm performance. It helps students to understand the...

Appropriate Courses: Conflict Management and Negotiation. Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalized approach. Grounded in theory and research, it examines the psychological and sociological...

File your taxes with the help of an authoritative leader in the field If you wish to personally prepare your 2013 federal tax return, but seek the guidance of a trusted name in this field, look no further than the Ernst Young Tax Guide 2014 . Drawing from the tax experience and knowledge base of Ernst Young professionals, this reliable resource...

This book slims down his award-winning work Managing (2009) and provides streamlined advice to help new and experienced managers get it right. Simply Managing answers questions including: * How do I deal with the pressures of management? * What are the most important elements of my job? And how do I get them right? * How do I connect in a job...