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This revised edition contains over 5,000 terms used by air traffic controllers, pilots, cabin crew, maintenance crews, ground staff and other airline personnel. Designed for those specialising in aviation and related industries, including trainee pilots, maintenance engineers and other professionals, this dictionary has all the words you need. 'For...

For courses on decision modeling through the use of spreadsheets. The perfect balance between decision modeling and spreadsheet use. It's important that textbooks support decision modeling courses by combining student's ability to logically model and analyze diverse decision-making scenarios with software-based solution procedures. Balakrishnan...

Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle.  Geared to MBA students and advanced undergraduate...

For upper division undergraduate, and graduate students. Focus on the essentials of international accounting. International Accounting was written with the express purpose of introducing students to the international dimensions of accounting, financial reporting and financial control. The seventh edition includes extensively updated material...

For undergraduate courses in derivatives, options and futures, financial engineering, financial mathematics, and risk management. A reader-friendly book with an abundance of numerical and real-life examples. Based on Hull's Options, Futures and Other Derivatives, Fundamentals of Futures and Options Markets presents an accessible and...

Credit Risk Management for Indian Banks is a one-stop reference book for practising credit risk professionals in the Indian banking sector. This is the first book of its kind, which is exclusively targets the practical needs of Indian bankers. It lays more emphasis on the ground realities of Indian banking and enunciates principles and guidelines...