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Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand...

The Human Microbiota offers a comprehensive review of all human-associated microbial niches in a single volume, focusing on what modern tools in molecular microbiology are revealing about human microbiota, and how specific microbial communities can be associated with either beneficial effects or diseases. An excellent resource for microbiologists,...

COMMEMORATING THE 100th BIRTHDAY OF TAIICHI OHNO Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there iswidespread adoption of TPS, there is still much to be learned about its fundamental principles. This unique volume delivers a clear,...

Whether investigating paranormal activities in the outermost atmosphere or entering a dream realm through a young girl who is also a living black hole, Tom Strong is the ever vigilant defender of Millennium City!...

Food and food markets still enjoy a pivotal role in the world economy and the international food industry is moving towards greater consolidation and globalization, with increased vertical integration and changes to market structure. Companies grow bigger in order to obtain economies of scale and issues and such as food security, quality, obesity...

This text is a clarion call to policy-makers, business leaders, and the public at large to rethink the direction of the contemporary university. Paul Axelrod demonstrates that liberal education, the core of higher learning, is threatened by the constricting pressures of the marketplace and shows how political and economic pressures are redefining...