McGraw-Hill

Singapore Airlines (SIA) is widely acknowledged as one of the world's leading airlines, if not the best airline, globally. This book provides insights into a simple but intriguing question: How has SIA managed to outperform other flag-carriers for decades in an industry where it is notoriously difficult to succeed consistently? This updated second...

This interactive, easy-to-use general microbiology CD-ROM helps students actively explore and understand microbial structure and function through audio, video, animations, illustrations, and text. The CD is appropriate for both majors and non-majors microbiology courses and is a cross-platform product, making it compatible with both Windows and...

In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: -...

"The essential training manual for anyone who expects to profi tably engage the energy market while avoiding the devils lurking in the details." Kurt Yeager, former President and CEO of the Electric Power Research Institute and coauthor of Perfect Power Shrinking fossil fuel supplies, volatile prices, deregulation, and environmental conservation...

A concise, clinically oriented overview of physiology Medical Physiology: A Systems Approach offers a succinct yet thorough overview of physiology along with an introduction to basic science principles and their relevance to the clinical expression of disease. The book reflects medical education's increased emphasis on providing students with more...

The ultimate resource for USMLE Step 1 preparation!Published annually, this is the only student-to-student review book that provides facts and strategies from medical students who had previously taken the exam. The book contains over 900 frequently tested facts and mnemonics, 24 pages of high-yield color images similar to those on the exam, more...