McGraw-Hill

"Beginning Algebra, 9th edition", by Baratto, Bergman, and Hutchison is part of the latest offerings in the successful "Hutchison Series" in "Mathematics". The book is designed for a one-semester course in beginning algebra and is appropriate for lecture, learning center, laboratory, and self-paced settings. The ninth edition continues the series'...

"Fundamentals of Cost Accounting" provides a direct, realistic, and efficient way to learn cost accounting, integrated with new technology learning tools. Fundamentals is short (approximately 700 pages) making it easy to cover in one semester. The authors have kept the text concise by focusing on the key concepts students need to master. The...

You can understand consumer psychology to drive profits and growth. Want to know exactly what's driving your customer's behavior? Noe you can! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience - every time. In this economic climate, the customer service experience is more...

Get started with kaizen, implement it in your organization using kaizen events, and ensure the improvements are realized and sustained. Co-written by leaders at the Kaizen Institute, Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains shows how to lead through the different kaizen events, focusing...

The Sixth Edition of "Human Resource Management" focuses on the enhancement of personal competencies while providing a theoretical and experiential approach to the study of human resource management (HRM). The authors provide the conceptual background and content necessary to understand the relevant issues in HRM, along with individual and group...

This is the proven approach to prospecting for the long sales cycle. It's a fact: 92 percent of C-level executives never respond to e-mail blasts or cold calls ...so why would you continue to rely on these approaches to generate new business? If you're like most sales professionals, it's time to transform your selling method by listening rather...