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A new set of organisations have discovered a new formula. They combine customer centricity with innovative power. These organisations have created a completely outside-in approach to the market. They are not driven by what they're good at. They start with the market and design their strategy around it. They replace practices of the past with a new...

In order to expand your business in existing and into new and diverse markets, it is vital that strategies and plans can be developed with realistic prospects of success. Understanding Markets and Strategy explains the context, meaning and value of markets. It shows you how to analyze them, develop appropriate strategies and respond appropriately...

The Enlightened Organization is concerned with the organization and its responsibility for enabling success by putting in place processes (including leadership and communication) that will enable it to thrive and grow. More specifically, it addresses the role the individual leader can play in building an enlightened organization, providing specific...

Tailored to the needs of HR practitioners, it offers a complete overview of the field strongly aligned to organizational and HR strategies and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your knowledge of the area including motivation, key competencies, types of...

Learning and Development is a complete guide to the fundamental principles of training and LD. Tailored to the needs of HR and LD practitioners, it offers a comprehensive overview of the field strongly aligned to organizational and HR strategies and objectives. Using a combination of practical tools, assessments, scenarios and case studies, this...

How to Create a Coaching Culture is a practical guide to developing an effective, efficient coaching culture in your organization. It demonstrates how to empower your workforce to achieve higher performance and greater business results. Specifically tailored to practitioner needs it offers an overview of coaching practice and aligns it clearly with...