SAGE Publications

In this new and accessible text, du Toit examines the transformational power of coaching and challenges given assumptions about the field by subjecting the received wisdom to reflection and scrutiny. Unlike other books about coaching, Making Sense of Coaching examines the process of coaching rather than its techniques and goals. The text addresses...

Essential Criminal Law offers students a concise, yet comprehensive introduction to criminal law in the United States. Criminal law expert and award-winning professor Matthew Lippman walks students through the complexities of the legal system using thought-provoking examples of real-life crimes and legal defences as well as highly approachable case...

The first book to introduce the full spectrum of security and risks and their management In this book, you will learn how to understand, analyze, assess, control, and generally manage security and risks from the personal to the operational. You will develop the practical knowledge and skills you need, including analytical skills, basic mathematical...

Essentials of Operations Management" has been designed for those who want an inexpensive text that will provide only the essential information related to operations. Written by an author with many years of teaching experience at both the undergraduate and MBA level, "Essentials of Operations Management" takes a global approach and places emphasis...

Law Enforcement Ethicsais an attempt to be at the forefront of engaging in the conversation about the future of law enforcement ethics, while examining many of the classic, enduring challenges posed by the profession itself. The conversation explores a host of foundational issues that include who should be hired as a law enforcement officer; what...

The Next Available Operator: Managing Human Resources in the Indian Business Process Outsourcing Industry discusses managing people in the Indian call centre/ BPO sector. It features empirical research and conceptual advances, presented by well-known academics and researchers from around the world and captures the voices of key stakeholders. Apart...