LEONARD S. GREENBERGER
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What to say when things get tough: business communication strategies for winning people over when th

What to say when things get tough: business communication strategies for winning people over when th

4.00

Autor: Leonard S. Greenberger

Wydawnictwo: McGraw-Hill
ISBN: 9780071806435
Kategoria: Książki obcojęzyczne
Break through anyone's anger and win their trust in crises large and small. Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. "This book is one of the best...
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