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Every year billions of dollars and countless resources are poured into employee training programs. Yet year after year the bottom-line impacts of these initiatives go largely unmeasured. As a result, many business and training professionals never discover whether training actually 'worked' and was ultimately worth the investment. In Measuring and...

Reforming Pensions in Developing and Transition Countries moves beyond technical studies of pension systems to firmly ground the analysis of recent pension reforms in developing and transition countries in the socioeconomic and political contexts of these countries. It addresses the political economy of pension reform, the relative benefits in...

Shake up and redefine the market by changing your game! A new generation of businesses is rising out of the maelstrom of economic and technological change across our world. These companies are shaking up the world. In Gamechangers Peter Fisk has sought out the brands and businesses, large and small, from every continent, who are changing the game...

A new data-driven approach to building customer relationships that fuel sustainable business growthIgniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and fragmented marketplace. Written by the president of one of the world's...

Conventional economic theory assumes that consumers are fully rational, that they have well-defined preferences and easily understand the market environment. Yet, in fact, consumers may have inconsistent, context-dependent preferences or simply not enough brain-power to evaluate and compare complicated products. Thus the standard model of consumer...

HOW TO USE YOUR HUMAN ADVANTAGE TO OUTPERFORM ALGORITHMS IN THE OPTIONS MARKET If you're a value investor who wants to get your money into the lucrative options market, forget about day trading, chart patterns, and market timing. This systematic book lays out a path to long-term wealth by taking positions on companies with real intrinsic value--the...