McGraw-Hill

A First-Hand Look at the High-Performance Civano Development This GreenSource book offers a complete survey of Civano, the largest high-performance mixed-use community in the United States. Located in Tucson, Arizona, Civano encompasses high standards of resource conservation, sustainability, and solar energy use. Inside the Civano Project...

Break through anyone's anger and win their trust in crises large and small. Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. "This book is one of the best...

Through eight printings, The Art of MA Integration has become the benchmark text on this important topic Alexandra Lajoux is coauthor (with Stanley Foster Reed) of the seminal The Art of MA and author or coauthor of four other MA books Follows the popular QA format of other books in the Art of MA series ...

This is a complete point-of-care QA guide to clinical cardiology. "Cardiac Clinical Questions" answers more than one-hundred of the clinical cardiology questions most frequently asked of the authors during consultation. The book simulates the consultation process that includes: consult question; data collection; synthesis of data; and, solution....

The laboratory course described in the lab manual emphasizes experimental design, data analysis, and problem solving. Inherent in the design is the emphasis on communication skills, both written and oral. Students work in groups on open-ended projects in which they are given an initial scenario and then asked to investigate a problem. There are no...

The Definitive Guide to Communicating in Any Crisis. "When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications - or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink's...