EBOOK Lost Knowledge:Confronting the Threat of an Aging Workforce

Executives today recognize that their firms face a wave of retirements over the        next decade as the baby boomers hit retirement age. At the other end of the talent        pipeline, the younger workforce is developing a different set of values and        expectations, which creates new recruiting and employee retention issues. The        evolution from an older, traditional, highly-experienced workforce to a younger,        more mobile, employee base poses significant challenges, particularly when        considered in the context of the long-term orientation towards downsizing and cost        cutting. This is a solution-oriented book to address one of the most pressing        management problems of the coming years: How do organizations transfer the critical        expertise and experience of their employees before that knowledge walks out the        door? It begins by outlining the broad issues and providing tools for developing a        knowledge-retention strategy and function. It then goes on to outline best practices        for retaining knowledge, including knowledge transfer practices, using technology to        enable knowledge retention, retaining older workers and retirees, and outsourcing        lost capabilities.