Marketplace 3.0 - Hiroshi Mikitani

Marketplace 3.0
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Autor: Hiroshi Mikitani

 Wydawnictwo: Palgrave Macmillan
ISBN: 9781137279187
EAN:
Format: ...
Oprawa: miękka
Stron: 272
Data wydania: 2014-07-01
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Hiroshi Mikitani, founder of e-commerce giant Rakuten, has seen the next battleground in the fight for the future of the Internet. Today's major e-commerce players are quietly building borderless platforms that are overturning the global brick-and-mortar model, and changing the way local businesses think about their customers. But is this good or bad? Rejecting the zero-sum model practiced by some global retailers, who view the Internet purely as a facilitator of speed and profit, Mikitani argues for an alternate model that benefits vendors, customers, and communities alike by empowering players at every step in the process. He envisions retail "ecosystems," where brick-and-mortar businesses around the world partner with e-retailers to maximize their customer bases and service capabilities, and he shows why emphasizing collaboration over competition, customization over top-down control, and long-term growth over short-term revenue is by far the best use of the Internet's power. Rakuten is already pioneering this new model, and Marketplace 3.0 offers colorful examples of its success in Japan and around the world. Mikitani reveals how the company enforces a global mindset (for instance, by requiring all its employees to speak English, even in Tokyo); how it incorporates new acquisitions rather than seeking to sell them for a quick profit; and how it competes with other retailers on speed and quality, without sacrificing the public good. ""Marketplace 3.0" is highly readable and largely devoid of the jargon that often mars similar efforts. Mikitani gives a well-considered argument for why Rakuten's business model should be the way of the future...Mikitani's vision for the next stage of the online revolution and his conviction that internet companies have a responsibility to drive change for the better may be an inspiration to aspiring digital entrepreneurs."--"Financial Times""" "When [Mikitani] writes about the future of e-commerce, marketers would do well to heed his advice."--"The Dallas Morning News""A Japanese e-commerce guru tells how to succeed in online business by breaking all the rules... In this upbeat debut, [Mikitani] describes his maverick business philosophy, aimed at challenging conventional wisdom and empowering sellers to create lasting relationships with customers."--"Kirkus Reviews""Mikitani shares the secrets, beliefs, and drive that fueled Rakuten's meteoric rise to success... [he] weaves an inspiring entrepreneurial story and presents a thought-provoking case for breaking rules."--"Publishers Weekly" "For anybody seeking to understand how to build and scale a company in the new global economy, Hiroshi Mikitani's "Marketplace 3.0" provides a compelling guide to Rakuten's success. From Rakuten's early days as an Internet Mall to detailed insights on leveraging social media and providing a path for managers, Mikitani takes you inside the CEO's office with this thorough breakdown of what goes into today's successful global business."--Dick Costolo, CEO, Twitter"Mikitani is one of the world's great Internet entrepreneurs. He possesses one-of-a-kind insights on the intersection of e-commerce and globalization. In Marketplace 3.0, he describes his vision of the future in compelling fashion and shares his unconventional but hugely effective strategies for competing in a 'borderless business' environment. Highly recommended!"--Reid Hoffman, co-founder chairmant

Książka "Marketplace 3.0"
Hiroshi Mikitani