Wiley

Implementing an Effective Information and Communications Technology InfrastructureExpert guidance for building an information communication and technology infrastructure that provides best in business intelligenceEnterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and...

Winning Every Sale at Full Price, Rate, or FeePraise for How to Sell at Margins Higher Than Your Competitor"e;This is the complete book for both new and experienced salespeople and business owners to learn and re-learn the essentials for success. How to Sell at Margins Higher Than Your Competitors emphasizes the pricing strategies and tactics...

The Complete Guide to Ultimate Customer ServiceA step-by-step guide to designing and implementing an amazing customer service cultureIn today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works...

The Sales Book Your Competition Doesn't Want You to ReadDistinguish yourself as a "e;Sales Master"e; and win big in business today!Your personal and professional distinctions are THE precursor to closing the deal. Why? Because most salespeople are not distinctive-all they do is follow one another.Sales Mastery gives you Chuck...

How Savvy Professionals Win All the Business They WantCombine social media with traditional marketing techniques for breakthrough results!While social media is doing much to change the marketing landscape, it doesn't mean you have to take an either/or approach between it and more traditional methods. And the Clients Went Wild! gives you the...

How to Take the Guesswork Out of MarketingCombining hard science and marketing practice, Prove It Before You Promote It draws on marketing case studies and scientific evidence to help marketers eliminate bias, emotion, and common cognitive errors in order to make better, evidence-based marketing decisions. This book explodes the most common and...