David Meerman Scott

Sposób, w jaki robimy zakupy, radykalnie zmienił się w ostatnich latach. Kupując sprzęt, wycieczkę, czy ubezpieczenie, nie musimy już liczyć na wiedzę i życzliwość sprzedawcy – wchodząc do sklepu czy biura, proces zbierania informacji i podejmowania decyzji zazwyczaj mamy już za sobą. Nie lubimy zakłócających nasz spokój telemarketerów, reklamowych...

The benchmark guide to marketing and PR, updated with the latest social media and marketing trends, tools, and real-world examples of success The New Rules of Marketing PR, 4th Edition is the pioneering guide to the future of marketing, an international bestseller with more than 300,000 copies sold in over 25 languages. It offers a step-by-step...

Sales and service are being radically redefined like never before. With buyers now in possession of unlimited information, online content is quickly becoming the dominant driver for commerce. Today anyone working in sales or customer service needs to possess entirely new skills. Unfortunately most organizations are still using traditional selling...

What Every Business Can Learn from the Most Iconic Band in HistoryThe Grateful Dead-rock legends, marketing pioneersThe Grateful Dead broke almost every rule in the music industry book. They encouraged their fans to record shows and trade tapes; they built a mailing list and sold concert tickets directly to fans; and they built their business model...

What Every Business Can Learn from the Most Iconic Band in HistoryThe Grateful Dead-rock legends, marketing pioneersThe Grateful Dead broke almost every rule in the music industry book. They encouraged their fans to record shows and trade tapes; they built a mailing list and sold concert tickets directly to fans; and they built their business model...

How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business NowLaunch effective real-time communications to win in today's always-on worldGone are the days when you could plan out your marketing and public relations programs well in advance and release them on your timetable. "e;Real time"e;...